Browse Author: sovershon

Aster Awards

PCRMC Marketing Department Wins Four Prestigious 2016 Aster Awards for Healthcare Marketing

The Aster Awards is an elite healthcare marketing competition that allows organizations to compete against similarly-sized competitors from across the nation and the world. The awards recognize the nation’s most talented healthcare marketing professionals for outstanding excellence in advertising. Over 3000 entries were submitted and judged by industry experts.

“I want to thank the marketing team for their hard work and dedication,” said Marketing Director John Marc Denbo. “We have a talented and dedicated group of healthcare professionals who consistently deliver outstanding results. It is nice to compete in an international competition and be judged as being worthy of these awards. I could not be more proud.”

Phelps County Regional Medical Center’s (PCRMC) Marketing Department, comprised of Lindsey Dunstedter, Hillary MacCash and Somer Overshon, took home four prestigious awards in the areas of special events, radio, content development and design.

“Any hospital would be thrilled with just one of these awards, but for the Marketing Department to be selected to receive 4 national awards represents a dedicated marketing staff that is both talented and creative,” said Donald James, DO, SVP/CMO. CEO Ed Clayton agreed, adding that he is “proud of the recognition the Marketing Department received through the Aster Awards; the team works diligently to ensure the community has information about all of PCRMCs healthcare clinics, providers, services, events and educational opportunities.”

The PCRMC Marketing Department won the following 2016 Aster Awards:

  • Phelps County Regional Medical Center — Rolla, MO
    Award: Gold (Scored in top 5%)
    Entry Name: 3rd Annual Superhero 5K
    Category: Special Events
  • Phelps County Regional Medical Center — Rolla, MO
    Award: Silver (Scored in top 12%)
    Entry Name: KTTR “Ask the Professionals” with Dr. Phil Cox, Grief Recovery
    Category: Radio
  • Phelps County Regional Medical Center — Rolla, MO
    Award: Silver (Scored in top 12%)
    Entry Name: Heart & Vascular Center Flyer
    Category: Flyer
  • Phelps County Regional Medical Center — Rolla, MO
    Award: Silver (Scored in top 12%)
    Entry Name: PCRMC Physicians Group Billboard
    Category: Billboard Design

For more information about the Aster Awards program, please visit

Stroke banner

May is National Stroke Awareness Month

You don’t need super powers to be a stroke hero; you just need to know how to spot a stroke F.A.S.T. When it comes to stroke, every second counts! Nearly 2 million brain cells die each minute a stroke remains untreated. This is why rapid access to medical treatment often makes the difference between full recovery and permanent disability. Learn how to identify the warning signs of stroke using the acronym F.A.S.T:

  • Face drooping
  • Arm weakness
  • Speech difficulty
  • Time to call 9-1-1

Knowing and sharing F.A.S.T. not only makes you a stroke hero, but it provides stroke survivors with an opportunity to retain quality of life. Follow other stroke heroes across the nation by learning F.A.S.T. and telling your friends and loved ones. Your quick actions can help save a life!

To learn more about how you can be a stroke hero, please visit

Sock Drive

PCRMC Spirit of Service Donates New Socks to 12 Area Schools

The PCRMC Spirit of Service team recently held a “Socks for the Sole” sock drive to provide local youth with new socks for school. PCRMC employees, physicians, volunteers and community members donated a total of 1,065 pairs of new socks. The socks were distributed to 12 area schools, including Rolla Head Start, Greentree Learning & Child Care, B.W. Robinson State School, Truman Elementary, Wyman Elementary, Mark Twain Elementary, Salem, Vienna, Newburg, Richland, Dixon, St. James and Dent Phelps R-3. Each school received 80 pairs of socks, and the school nurses will distribute them to children in need.

“We are so pleased with the support we received,” says Debbie Cook, PCRMC Spirit of Service Leader. “We exceeded our goal thanks to the generous donations from our employees, volunteers and community. The schools were very appreciative, and we have received many thank you notes.”

PCRMC Leapfrog Safety Score Ad2

PCRMC Receives Safety Score of “A” from Leapfrog Group

Phelps County Regional Medical Center (PCRMC) received a hospital safety score of “A” from the Leapfrog Group, a national nonprofit organization founded by leading employers and private healthcare purchasers in the United States. Leapfrogfocuses on measuring and transparently reporting hospital safety performance through the Leapfrog Hospital Survey. The survey is an evidence-based national tool that examines hospital safety, quality and resource utilization.

Leapfrog’s Hospital Survey is a trusted source that hospitals throughout the United States participate in free of charge. The goals of the survey are to publicly report hospital quality and safety information so consumers can make informed decisions about their healthcare choices. The Leapfrog Group uses the survey to inform consumers about a hospital’s record of patient safety, which allows consumers to make proactive choices to protect themselves and their families from errors, injuries, accidents and infections.

The Leapfrog Group calculates a hospital safety score for over 2,500 hospitals throughout the nation based on data gathered and compiled in 30 categories from the Centers for Medicare & Medicaid Services (CMS), the Agency for Healthcare Research & Quality (AHRQ), the Joint Commission and the Centers for Disease Control and Prevention (CDC).

Phelps County Regional Medical Center received the highest possible score with a letter grade of an “A.” Only 31% of the U.S. hospitals received an “A” rating, which accounts for only 798 hospitals in the nation. Of the 60 hospitals surveyed in Missouri, only 14 received a letter grade of “A,” which means PCRMC scored higher than many of Missouri’s larger, bigger city healthcare systems.  PCRMC was successful in the following areas:

  • Communication with nurses
  • Discharge information
  • Zero foreign body retained after surgery/procedure
  • Zero air embolism
  • Falls and trauma
  • Low number of Methicillin-resistant Staphylococcus aureus (MRSA) bacteremia
  • Low number of Clostridium difficile (C.Diff) infections (better than the National Benchmark)
  • Low number of Stage 3 or 4 pressure ulcers (hospital acquired)
  • Zero colon surgical site infections

“Our mission at PCRMC is to provide world-class healthcare. The Leapfrog score shows that our nursing staff, physicians and employees are dedicated to giving our patients and community the highest quality and safest care possible,” says Keri Brookshire-Heavin, SVP/Chief Nursing Officer. “The Leapfrog survey is a great recognition of the hard work PCRMC has done; part of our hospital’s goal is to continually strive for improvement and become our best.”

Patient quality and safety is a constant area of focus at PCRMC. “The Leapfrog grade is an indicator of the work PCRMC does to persistently focus on patient safety and quality,” says CEO Ed Clayton. “We are pleased with the score, but we also recognize that providing high quality care for our patients requires ongoing process improvement. We will continue to do the work necessary to ensure PCRMC remains one of the safest and best hospitals in the nation.”

Donate Life Month - Blog

April is National Donate Life Month!

April is National Donate Life Month (NDLM), a month to celebrate those who have received transplants, to recognize those who continue to wait, to honor donors and donor families and to thank registered donors for giving hope.

An estimated 122,000 men, women and children in the United States are currently awaiting lifesaving transplants, and another person is added to the national transplant waiting list every 10 minutes. You can help by registering to be an organ and tissue donor. A single donor can save the lives of up to 8 people and help more than 50 others.

People of all ages and medical histories can be potential donors. Your medical condition and circumstances of your death will determine what organs and tissues can be donated. The important thing right now is to make the decision to be a donor and register your decision.

You can sign up to be an organ donor in Missouri by taking the following steps to ensure your life-saving decision is honored:

  • Make a decision about organ and tissue donation;
  • Join the Missouri organ and tissue donor registry;
  • Inform your family, friends, faith leader and healthcare provider of your decision; and
  • Complete the back of your driver’s license with a permanent marker.

Become an organ donor and help offer countless people the opportunity to live healthy, productive and quality lives. Register today at!